General Terms and Conditions of Techwiz LLC

1. Introduction

These General Terms and Conditions apply to all services provided by Techwiz LLC, registered in New Mexico, USA. By engaging with our services, you agree to be bound by these terms.

2. Services Offered

Techwiz LLC offers a range of services, including but not limited to branding, web development, community platforms, funnels, automations, CRM systems, and educational training. We also provide custom-made software solutions for businesses. Our services are aimed at enhancing the operational, marketing, and customer experience aspects of your business.

3. Description of Products and Services

Our website and official communication platforms provide detailed descriptions of our products and services. For each deal, a custom digital proposal is created during a sales call with Techwiz LLC. This proposal outlines all project details, costs, timelines, and included services. We encourage customers to review these descriptions before making a purchase, ensuring they are well-informed of the services and deliverables.

4. Intellectual Property

The intellectual property resulting from our services, including websites, designs, software, and other creative outputs, remains the property of the client upon full payment. The client is granted exclusive usage rights following the complete payment of the agreed fees and costs.

5. Execution

Techwiz LLC is committed to fulfilling the service agreements as outlined in the digital proposal. We reserve the right to delegate tasks to third parties, provided that the final responsibility for quality and delivery remains with Techwiz LLC.

6. Duration of the Agreement

The duration of this agreement lasts until the project’s completion or until the contract is terminated by mutual agreement, as defined in Section 12. If any new agreements are made, the existing contract will remain valid until amended.

7. Currency

Transactions are primarily processed in EUR, with USD also accepted. All displayed prices will explicitly state the applicable currency to ensure clarity for international customers.

8. Customer Service

For customer support, you can contact us through:

• Email: info@weblyfe.nl
• Phone: +1(505) 605 5388
• Live chat available on our website

We strive to respond to all inquiries within 24-48 hours on business days.

9. Business Address

Techwiz LLC’s office is located at 500 4th St NW Ste 102, Albuquerque, New Mexico 87102, USA. Formal communications should first be directed to our email address. If email communication fails, correspondence should be sent to the physical address.

10. Fulfillment Policies

Our fulfillment policies include:

• Refund Policy: Refunds can be requested within 14 days of purchase and must be mutually agreed upon. This agreement can be documented in writing, electronically via email, or through WhatsApp.
• Return Policy: Physical product returns are accepted within 14 days under the same documentation conditions as refunds.
• Cancellation Policy: Subscription or service cancellations require a 5-working-day notice. Failure to provide the required notice may result in continued service charges.

11. Confidentiality

Both parties are obligated to maintain the confidentiality of any non-public information related to the agreement or the other party’s business, unless disclosure is required by law or previously authorized in writing by the other party. This obligation remains effective throughout the agreement and after its termination.

12. Termination

Either party may terminate the agreement with immediate effect under the following conditions:

• The other party fails to comply with one or more provisions of the agreement and does not rectify the breach within 20 days of receiving a written request to do so.
• One party files for bankruptcy or enters into suspension of payment.
• One party transfers its rights or obligations under this agreement without prior consent from the other party.

13. Legal and Export Restrictions

Techwiz LLC’s services and products may be subject to legal and export restrictions depending on the customer's location and the product's nature. Customers are responsible for ensuring compliance with local laws and regulations before making a purchase.

14. Privacy Policy

Techwiz LLC complies with privacy laws, including GDPR. We collect, store, and use personal data in accordance with our Privacy Policy, which is available on our website.

15. Promotions and Discounts

Promotions are valid for a minimum of 1 day and will have their maximum durations clearly stated. Participation in promotions is governed by specific terms disclosed at the time of offer.

16. Security and PCI Compliance

We handle payment information securely and in compliance with PCI standards. Our website uses HTTPS encryption, and all sensitive payment information is processed through Stripe’s secure platform.

17. Accepted Payment Methods

We accept payments via major credit cards, including Visa, Mastercard, American Express, and Discover. Accepted payment methods will be displayed during checkout.

18. Card Network Policies

Techwiz LLC complies with Visa, Mastercard, American Express, and Discover card network rules. By using our services, customers agree to these network policies.

19. Limitation of Liability

Techwiz LLC is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability for any claim will not exceed the value of the product or service in question.

20. Modifications to Terms

Techwiz LLC reserves the right to modify these terms at any time. Any changes will be posted on our website, and continued use of our services after changes constitutes acceptance of the revised terms.

21. Governing Law

These terms are governed by and construed according to the laws of New Mexico, USA. Any disputes will be subject to the exclusive jurisdiction of New Mexico courts.

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